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John Salter's Disaster Resilience Consulting - a globally available risk management consultancy - has been renowned since 1987 for "preventing disasters, or where that is not possible, reducing the potential for harm".
When supporting you to ensure you are asking the best questions, we apply the "Double Diamond" approach which builds powerful engagement with our clients and provides a quality framework - ensuring discipline and accountability.
"In all creative processes a number of possible ideas are created (‘divergent thinking’) before refining and narrowing down to the best idea (‘convergent thinking’), and this can be represented by a diamond shape. The Double Diamond indicates that this happens best when it happens twice – once to confirm the problem definition or scope (Design and Development ) and once to create or implement the solution (Conduct and Evaluation). One of the greatest mistakes is to omit the left-hand diamond and end up solving the wrong problem." (Design Council, accessed 2018)
Click here for a more detailed description of the Double Diamond methodology. (PDF file 266 KB)
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